- Work Experience -
RELIEF COORDINATOR, THE WALT DISNEY COMPANY ORLANDO, FL
October 2023-Peresent
- Responsible for providing leadership to large groups of Cast Members and managing day-to-day operations
- Partners with multiple lines of business to resolve attraction-related concerns
- Contributes to the overall team success by identifying ways to improve the operation using skills learned from previous attractions
- Engaging with Guests by sharing overall park knowledge and location-specific materials to deliver outstanding Guest Service
- Handpicked to be an opening team Cast Member at Guardians of the Galaxy: Cosmic Rewind
- Partnered with Walt Disney Imagineering to rework the loading procedures to increase Guest Safety and Efficiency
- Assisted with the implementation of a recovery procedure for Guests who were not accommodated by the restraints of the attraction
- Delivered effective and immersive storytelling, highlighting the Na'vi way of life
- Committed to prioritizing Guest and Cast Member safety in a fast-paced working environment
- Responsible for upholding evolving protocols during the re-opening of the Walt Disney Parks
- Developed strong partnerships with Leaders, Coordinators, and other internship participants to foster Inclusion
- Exhibited excellent time management by maintaining a full-time work schedule and a full-time student workload
- Greet customers when they come in
- Provide them with an estimated wait time and seat them at their table
- Answer telephones and take to go orders
- Provide customers with a hospitable atmosphere
- Assist the servers and deliver food to the customers
ATTRACTION HOSTESS, THE WALT DISNEY COMPANY ORLANDO, FL
July 2019-Peresent
DISNEY COLLEGE PROGRAM INTERNSHIP, THE WALT DISNEY COMPANY ORLANDO, FL
January 2019-July 2019
HOSTESS, BAKERSFIELD RESTAURANT PITTSBURGH, PA
October 2017-March 2018